Why Apex

Why Apex?

  • What waivers can you support?

    Apex is proud to offer a number of Medicaid waivers services under the In-Home Support Services (IHSS) category.

  • How can I see if my child is eligible for services?

    Contact us and we will assist you in determining what type of services you may be eligible for.

  • What if I already use another agency?

    You have the right to choose the agency that best fits your needs. We would be happy to have a conversation with you detailing why Apex is the best IHSS agency in the state. Be sure to remember that Apex will absorb the current hours that you have so that you will not lose any hours as you make the switch.

  • How difficult is it to switch IHSS agencies?

    Apex has created a 3 step process that makes any switch/transition as smooth as possible.  We handle all of the heavy lifting so that you can concentrate on caring for your loved one.

  • What counties can you support?

    We can provide service to patients that live in the following counties: 


    Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Elbert, Jefferson, El Paso, Weld, Larimer, Clear Creek, Fremont, Gilpin, Grand, Lake, Logan, Lincoln, Morgan, Park, Pueblo, Summit, Teller, Washington

  • Can a parent or family member be paid to care for a loved one?

    Yes! Apex is happy to hire family members to provide care for their loved ones under the HCBS Medicaid program.

  • Another agency told me they would give me more hours is this true?

    No!  No agency can give anyone any more hours than they are allowed.  Allocating hours is done on a case by case basis and must be agreed to by three independent groups: 1. The agency 2. The Case Manager 3. The State of Colorado.  Because of the detailed explanations to the state, our nursing team has been very successful in getting the absolute maximum amount of hours for our clients.

  • Do you Pay Overtime?

    Yes!  Apex pays time and a half for overtime hours.  We allow for the maximum hours that the state allows for 1 person to work per day which is 16 hours.  We do not require more than one caregiver as long as they are not working more than 16 hours per day.

  • What is your pay rate?

    Apex has completed an independent survey of all of the major IHSS companies and Apex comes out on top every single time.  With our competitive hourly rate, our industry leading 401k match, our Holiday and PTO payout, Apex has consistently provided the best package to our amazing team.  Plus we even have a profit sharing plan that allows our employees to earn even more as we grow.

  • Is Apex a part of a large (Big Health) corporation?

    No!  Apex is a small, family owned business that is laser focused on being the best IHSS agency in Colorado. We are not part of the Big Health conglomerates who only care about the bottom line. At Apex, there are no phone directories where you have to leave messages.  When you call, the phone is picked up by a person who can answer your question and assist you right away.

  • Do you provide health insurance?

    Yes, Apex is part of an amazing insurance package for our employees that includes options from Blue Cross and Blue Shield.

  • Do you offer sick time?

    Yes, we bundle all time off time under our PTO policy. This allows our caregivers to accrue more PTO throughout the year, and we offer a PTO payout policy if it is not used. This gives our caregivers the opportunity to cash out unused time which is not possible under Colorado Law with sick time. Some agencies offer sick time because it sounds good but in reality it is a worse deal for the caregiver. We always want the best for our team.

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